As we offer custom-made products, each item is produced individually after you place your order. Items may ship from different locations, and this will be reflected at checkout.
Please note the following important information about our shipping process:
Production Process:
- Each item is custom made to order after purchase
- Production begins once your order is confirmed and payment is processed
- Multiple items may ship from different locations and arrive separately
Shipping Details:
- Shipping times vary based on destination country and local postal services
- International orders may be subject to customs processing, import duties, taxes, and additional fees
- All customs fees, import duties, taxes, and related charges are the sole responsibility of the customer. Payment of these fees is necessary to receive your order
- Delivery times can vary significantly between different regions
Important Notes:
- Tracking information will be provided once your item ships from our production facility
- During peak seasons (holidays, special events), processing times may be longer
- We are not responsible for delays due to customs, weather, or postal service issues
- International orders may be subject to customs delays beyond our control
Limitations and Disclaimers:
- All delivery times are estimates only and are not guaranteed
- We are not liable for any losses, damages, or expenses arising from shipping delays
- Our maximum liability for any lost or damaged shipment is limited to the original purchase price
- We do not guarantee delivery by any specific date or time
- By placing an order, you acknowledge and accept these shipping terms and limitations
- Refunds or replacements for delayed shipments are provided at our sole discretion
- We are not responsible for any customs fees, import duties, or taxes that may apply to your order
All Shipping Addresses
- Your shipping address must use Latin characters only
- Address Line 1 is limited to 35 characters
- Address Line 2 is limited to 30 characters
- For international delivery, your phone number is required for smooth delivery
Note: for specific⚠️ critical information for these countries: 🇩🇪 Germany, 🇧🇷 Brazil, 🇲🇽 Mexico, 🇨🇱 Chile, 🇰🇷 South Korea – or for 📦 International PO Boxes – please visit our full shipping policy page
